قم بزيارة موقعنا العربي - FAST DELIVERY IN PARTNERSHIP WITH DHL

Shipping & Delivery

Here at Junior Couture, we understand the importance of receiving your order on time, therefore we will process your order and dispatch on the same day as well as providing you with the best shipping rates and services.   

Kindly note that delivery methods that are currently available are set out in the table below, however, we constantly strive to improve our customer experience and may introduce additional delivery or collection methods across our shopping platform. Please check back frequently in case more options become available. 

 

Location

Delivery Timescale

 Cut off time

Delivery Methods

Delivery Cost

Dubai ONLY

Same Day Delivery

3 PM

Driver

For prepaid Orders
20 AED

Cash on Delivery Orders
30 AED

(Abu Dhabi, Ajman, Fujairah, Ras Al Khaimah, Sharjah & Umm Al Quwain)

Next Working Day

4 PM

DHL Express

 

Aramex

For prepaid Orders

20 AED

Cash on Delivery Orders
40 AED

GCC Countries

1-4 Working Days

4 PM

DHL Express

50 AED

International Delivery – Outside of GCC

1-4 Working Days

 

4 PM

DHL Express

100 AED

 


Shipping Policy 

In order to ensure your utmost satisfaction, we currently carry all Dubai deliveries by our own fleet while locally & internationally we work with some of the best and quickest courier companies like DHL & Aramex.

UAE Deliveries

*For orders within Dubai (Dubai Addresses only) we will deliver the same day, we aim to deliver all Same Day Deliveries by 8 pm that day.

Should you require a 2-hour delivery please contact us at info@juniorcouture.com and we will do our best to fulfill your request. Please note that all delivery times are estimates and dependent on our driver's availability.

**For all other UAE addresses (Abu Dhabi, Ajman, Fujairah, Ras Al Khaimah, Sharjah & Umm Al Quwain), all orders placed before 4 pm will be dispatched the same day for the next day delivery in UAE, with the exception of Thursday which will arrive on Saturday. Should you require express same day delivery please contact us and we will do our best to fulfill it.

All orders will require a signature as proof of delivery.

Orders placed outside of our ordinary working hours (Saturday to Thursday – 9 AM to 7 PM) or after the cut of time and/or on any Public Holiday will be processed the next working day. We reserve the right to impose a re-delivery charge if the order is not accepted at the address provided.

Delivery to other GCC Countries.

For shipments to GCC countries, this will typically take between 1 to 4 working days depending on the country and the customs clearance.

International Delivery outside GCC GCC Countries.

For international orders outside of the GCC, your order will be dispatched the same day up until the cut-off at 4 pm and will be fulfilled by DHL typically in 1-4 working days.

You will receive notifications with your tracking details via email or SMS for your order as soon as we dispatch it. Please contact us as soon as possible if you do not receive your order.

Tax and Customs Duty

For selected countries Junior Couture will automatically pay any tax or customs duty applied, therefore the amount you pay on check out is the final amount, your parcel will be delivered as DDP or delivery duty paid. 

For some countries, this isn't possible and you will have to pay import duty and tax on arrival, if this is the case your parcel will be held until it has been paid. If charges are not paid your parcel may be destroyed and Junior Couture will have no liability towards this.

www.juniorcouture.com will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Junior Couture ("we" and "us") is the operator of https://www.juniorcouture.com ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

We are more than happy to answer any questions or listen to any suggestions you may have regarding our delivery policy, so please drop us an email at:(info@juniorcouture.com), call us, or even send us a WhatsApp at anytime. 

*Customer service office hours:

Daily 9 AM-7 PM.
We will ensure to respond within 24 hours. 

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